Installation and synchronization errors

Incident Report for BigPicture

Resolved

This incident has been resolved.

Posted Apr 29, 2019 - 16:45 CEST

Identified

Some users may experience errors while installation and program synchronization.
The root cause has been identified and we are developing fixes.

Posted Apr 29, 2019 - 13:28 CEST

This incident affected: BigGantt (BigGantt Jira Cloud App), BigPicture (BigPicture Jira Cloud App), and BigTemplate (BigTemplate Jira Cloud App).