All Systems Operational
Jira ? Operational
90 days ago
99.98 % uptime
Today
SoftwarePlant.com ? Operational
90 days ago
99.91 % uptime
Today
Documentation ? Operational
90 days ago
99.99 % uptime
Today
BigGantt Operational
90 days ago
99.59 % uptime
Today
BigGantt Jira Cloud App ? Operational
90 days ago
99.59 % uptime
Today
BigPicture Operational
90 days ago
99.77 % uptime
Today
BigPicture Jira Cloud App ? Operational
90 days ago
99.54 % uptime
Today
BigPicture Trello Power-Up ? Operational
90 days ago
100.0 % uptime
Today
BigTemplate Operational
90 days ago
100.0 % uptime
Today
BigTemplate Jira Cloud App ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jun 3, 2020

No incidents reported today.

Jun 2, 2020

No incidents reported.

Jun 1, 2020
Resolved - This incident has been resolved.
Jun 1, 21:46 CEST
Monitoring - We observed an elevated amount errors in our servers. We have applied a fix.
Jun 1, 15:39 CEST
May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020
Resolved - This incident has been resolved.
May 22, 17:04 CEST
Investigating - Good news, we have just released a new version of our Jira Cloud apps!

If you are curious what's coming in the new version, then check out our release notes:
https://wiki.softwareplant.com/display/DOCUMENTATION/Release+Notes%3A+BigPicture+Cloud+Release+2020-05-21
https://wiki.softwareplant.com/display/DOCUMENTATION/Release+Notes%3A+BigGantt+Cloud+Release+2020-05-21
May 22, 17:03 CEST
Resolved - This incident has been resolved.
May 22, 16:19 CEST
Update - We are continuing to work on a fix for this issue.
May 22, 16:17 CEST
Identified - Some customers are affected by a problem that manifests by 500 errors when accessing most BigPicture / BigGantt modules. The problem relates to a recent change made to Jira and how Jira presents Sprints to the Connected Apps.

We are now preparing to launch a hotfix to remedy this issue that you can track here: https://jira.softwareplant.com/browse/ONE-23468

We have also reported the issue to Atlassian and are waiting for a fix from their side as well (whichever comes first).
May 21, 11:17 CEST
May 21, 2020
Completed - The scheduled maintenance has been completed.
May 21, 12:53 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 12:39 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 21, 12:36 CEST
May 20, 2020
Resolved - This incident has been resolved.
May 20, 09:24 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 19, 16:52 CEST
Update - We are continuing to investigate this issue.
May 19, 15:25 CEST
Update - We are continuing to investigate this issue.
May 19, 11:56 CEST
Investigating - We are currently investigating this issue.
May 19, 09:22 CEST