BigPicture and BigGantt Jira Cloud unavailability / degraded performance
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 29, 18:36 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 29, 10:48 CET
Investigating - We are currently investigating this issue.
Nov 28, 22:38 CET
Uptime over the past 90 days. View historical uptime.
Jira ? Operational
90 days ago
99.89 % uptime
Today
SoftwarePlant.com ? Operational
90 days ago
99.91 % uptime
Today
Documentation ? Operational
90 days ago
99.96 % uptime
Today
BigGantt Operational
90 days ago
99.72 % uptime
Today
BigGantt Jira Cloud App ? Operational
90 days ago
99.72 % uptime
Today
BigPicture Operational
90 days ago
99.12 % uptime
Today
BigPicture Jira Cloud App ? Operational
90 days ago
98.31 % uptime
Today
BigPicture Trello Power-Up ? Operational
90 days ago
99.93 % uptime
Today
BigTemplate Operational
90 days ago
99.89 % uptime
Today
BigTemplate Jira Cloud App ? Operational
90 days ago
99.89 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Maintenance of all the cloud services Dec 15, 11:00-15:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Nov 29, 14:21 CET
Scheduled - We will be undergoing a scheduled maintenance during this time. BigPicture, BigPicture Trello, BigGantt and BigTemplate will be temporarily unavailable. A BigSorry for the inconvenience.
Nov 29, 14:11 CET
Past Incidents
Dec 13, 2019

No incidents reported today.

Dec 12, 2019
WIKI is not available
Resolved - This incident has been resolved.
Dec 12, 17:12 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 12, 16:29 CET
Investigating - We are currently investigating this issue.
Dec 12, 16:24 CET
Maintenance window
Completed - The scheduled maintenance has been completed.
Dec 12, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 00:00 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 10, 12:18 CET
Dec 11, 2019

No incidents reported.

Dec 10, 2019

No incidents reported.

Dec 9, 2019
Jira restart
Completed - The scheduled maintenance has been completed.
Dec 9, 21:40 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 21:30 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 9, 11:55 CET
Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019
Power supply problem
Resolved - This incident has been resolved.
Dec 6, 09:25 CET
Update - We are continuing to investigate this issue.
Dec 6, 09:24 CET
Investigating - We are currently investigating this issue.
Dec 6, 09:18 CET
Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019
2019-11-29 Jira Cloud Apps upgrade
Resolved - Good news! We've just updated your BigPicture, BigGantt and BigTemplate Jira Cloud apps!

If you are curious what's coming in new version, then check out our release notes:
BigPicture Jira Cloud - https://wiki.softwareplant.com/display/DOCUMENTATION/Release+Notes%3A+BigPicture+Cloud+Release+2019-11-27
BigGantt Jira Cloud - https://wiki.softwareplant.com/display/DOCUMENTATION/Release+Notes%3A+BigGantt+Cloud+Release+2019-11-27
BigTemplate Jira Cloud - stability improvements
Nov 29, 18:36 CET
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